Business Development Manager
Job Summary
We are seeking a Business Development Manager to drive growth within our Technology Services and Outsourcing division. The role involves identifying new business opportunities, managing enterprise accounts, and promoting managed service solutions. You will collaborate with delivery teams to develop customer solutions and handle commercial negotiations.
Responsibilities
- Identify and develop new enterprise business opportunities
- Drive sales pipeline and commercial negotiations
- Expand existing accounts through cross-selling and upselling
- Collaborate with delivery teams on customer solutions
Required Skills
- 5+ years B2B sales/account management experience
- Knowledge of IT managed services and outsourcing
- Strong stakeholder management and engagement skills
- Experience with tenders, RFPs, and solution presentations
Job Details
Key Responsibilities:
- Identify and develop new business opportunities within enterprise and public sector accounts.
- Build relationships with IT, Operations, Procurement and Business stakeholders.
- Drive sales pipeline, proposals and commercial discussions.
- Expand existing customer accounts through cross-selling and upselling.
- Work closely with delivery and project teams to develop customer solutions.
- Participate in tenders, RFPs and solution presentations.
Solutions Portfolio:
- Technology Deployment Services (Device Refresh, Rollouts, Migrations)
- Workplace Technology Services (Application Support, Application Testing, Desktop Support, Helpdesk, IMAC)
- Operational Technical Services (Engineering, Manufacturing & Technical Workforce Solutions)
Requirements:
- Minimum 5 years of B2B sales, business development or account management experience.
- Experience in IT services, managed services, outsourcing, system integration or workforce solutions preferred.
- Strong client engagement and stakeholder management skills.
- Proven track record in new business development and account growth.
Preferred Background:
- Candidates from IT Managed Services, System Integrators, Technology Outsourcing or Workplace Technology Services companies will be highly regarded.
Success Measures:
- New business GP generated
- Pipeline value created
- New client acquisition
- Account expansion revenue