Junior Training Operations Assistant
Job Summary
You will support the smooth delivery of training programmes by managing administrative and operational tasks within a structured training environment. This role involves maintaining class schedules, coordinating trainer bookings, and assisting with assessment records. It is an entry-level position suitable for individuals looking to gain experience in training operations.
Responsibilities
- Manage course set-ups and class intakes
- Prepare and maintain weekly class schedules
- Support trainers with administrative tasks
- Track training materials and inventory
Required Skills
- Proficiency in Microsoft Excel and Word
- Strong attention to detail and organisation
- Ability to work independently and in a team
- Willingness to learn new systems
Job Details
Key responsibilities:
- Setting up courses and managing class intakes in the learning system
- Creating make-up sessions for learners when required
- Assisting with weekly course closure and checking assessment records
- Supporting trainers with basic system and administrative matters
- Helping with daily operational duties, including morning support tasks
- Preparing and maintaining weekly class schedules
- Coordinating trainer bookings for training deployment
- Tracking training materials and maintaining inventory
- Arranging classroom bookings based on training schedules
- Assisting with monthly administrative submissions
Requirements:
- Diploma in any discipline
- Open to candidates with little or no prior experience (training will be provided)
- Comfortable using Microsoft Excel and Word
- Detail-oriented, organised, and willing to learn
- Able to work independently and as part of a team
- Experience with learning systems (e.g. STEP) is a plus but not required