IT Executive
Job Summary
The IT Executive is responsible for the installation, configuration, and maintenance of IT hardware and software applications. The role involves managing IT assets, ensuring system security, and resolving technical issues. Additionally, the incumbent will develop procedures to improve operational efficiency and optimize IT infrastructure.
Responsibilities
- Install, configure, and maintain IT hardware/software
- Manage and track IT assets and licenses
- Monitor IT security and system integrity
- Diagnose and resolve technical issues
- Optimize IT infrastructure and procedures
Required Skills
- Diploma in IT or related field
- Minimum 1 year IT support experience
- macOS and networking familiarity
- Strong analytical and troubleshooting skills
- Effective organizational and prioritization abilities
Job Details
Key Responsibilities
- Installation, configuration, and maintenance of IT hardware and software applications.
- Maintain accurate records of IT assets, including laptops, mobile devices, peripherals, and software licenses.
- Monitor and safeguard the security and integrity of all company IT assets.
- Diagnose and resolve technical issues involving hardware, software, and internal IT systems.
- Develop and refine IT procedures to enhance operational effectiveness and workflow efficiency.
- Provide recommendations for strengthening and optimizing the organization's IT infrastructure.
- Evaluate, source, and purchase new or replacement IT equipment as needed.
- Perform additional tasks and responsibilities assigned by management.
Requirements
- Diploma in Information Technology, Information Systems, or a related discipline.
- At least 1 year of hands-on experience in a similar IT support role.
- Familiarity with macOS environments and networking is an added advantage.
- Strong analytical, troubleshooting, and problem-solving capabilities.
- Excellent organizational skills with the ability to manage priorities effectively.
- Willingness to provide after-hours support and be available on standby when necessary.