Pre-Sales & Business Manager

KEY RESPONSIBILITIES Technical Pre-Sales - Lead technical discovery sessions: ask the right questions to uncover infrastructure constraints, integration requirements, and platform gaps. - Write polished, technically credible proposals and quotations, covering scope, approach, assumptions, deliverables, and pricing. - Conduct solution presentations and product demonstrations for enterprise and government stakeholders, including IT directors, CTOs, and procurement panels. - Respond to RFIs and RFPs: translate client requirements into well-structured, technically accurate responses. - Liaise closely with project managers, developers, and UX leads to validate technical feasibility and produce realistic timelines and cost estimates. Commercial & Business Development - Own the full sales cycle from inbound lead qualification through needs discovery, solution scoping, proposal, negotiation and contract close. - Qualify and prioritise inbound enquiries: identify client readiness, budget, decision-making structure, and strategic fit. - Develop and maintain relationships with key stakeholders at multiple levels: technical, marketing, and procurement. - Negotiate commercial terms including scope, pricing, payment milestones, and contractual conditions. - Own the post-sale relationship: ensure smooth handover to the delivery team and proactively identify upsell and cross-sell opportunities. - Manage and grow key accounts through retainer expansions, platform upgrades, and new project workstreams. REQUIREMENTS Technical Background - 3 years of experience in a technical pre-sales, solutions engineering, or solutions consulting role within an IT services, digital agency, or system integration company. - Hands-on familiarity with enterprise CMS platforms (Sitecore, Sitefinity, WordPress, or headless CMS). - Understanding of web application architecture: .NET and/or PHP development, REST API design, system integration patterns, and cloud deployment (AWS, Azure, or GCP). - Demonstrated ability to scope complex, multi-component digital projects and produce technically accurate proposals and effort estimates independently. - Prior experience responding to government or enterprise RFIs/RFPs, including GeBIZ tenders, is a strong advantage. - A background as a developer, technical BA, solutions architect, or pre-sales engineer is ideal. Commercial & Sales Skills - Proven track record owning the full B2B sales cycle for complex, high-value IT services engagements. - Excellent consultative selling skills and ability to navigate multi-stakeholder decision-making processes. - Strong negotiation skills: comfortable discussing commercials, contract terms, and pricing at a senior level. - Excellent English communication skills, written and verbal. - Self-directed, commercially accountable, and rigorous about pipeline hygiene.