IT Business Analyst
Job Summary
The IT Business Analyst will be responsible for eliciting and documenting business requirements through stakeholder engagement and workshops. You will translate these needs into functional specifications and models such as UML/BPMN for development teams. Additionally, the role involves managing project scope, supporting UAT, and ensuring alignment between stakeholder expectations and platform capabilities.
Responsibilities
- Elicit and document business requirements
- Translate needs into functional specifications
- Manage stakeholder expectations and project scope
- Support solution design and UAT testing
Required Skills
- Microsoft Dynamics CRM experience
- 2+ years of BA experience in IT
- Proficiency in SQL, BPMN/UML, and SDLC
- Data visualization and scripting skills
Job Details
Responsibilities:
- Elicit and document business requirements through stakeholder interviews, workshops, and analysis of existing specifications.
- Translate business needs into functional and non-functional specifications, user stories, or models like UML/BPMN for developers.
- Support solution design, testing (including UAT), and implementation by validating requirements against predefined scope.
- Manage changes to requirements throughout the project lifecycle, rigorously evaluating impacts on tender specifications before approval.
- Manage stakeholders actively to align expectations, specify requirements within the solution platform's capabilities, communicate progress, and prevent deviations from the tender-defined scope, minimizing scope creep.
Requirements:
- Must have experience in requirements engineering for Microsoft Dynamics CRM or similar.
- Must have more than 2 years of experience as a Business Analyst in IT/software projects, including requirement gathering and stakeholder management.
- Preferred: IIBA certifications (ECBA, CCBA, CBAP, or PMI-PBA).
- Preferred: Working experience in Government of Singapore projects.
- Preferred: Experience with data visualization tools (Power BI, Tableau) and scripting (Python/R).
- Preferred: Proficiency in technical skills like SQL, Excel, BPMN/UML modelling, and SDLC methodologies (Agile/Waterfall).