Generator Controls Field Engineer
Job Summary
The Lead Generator Controls Field Service Engineer (FSE) is responsible for providing high-quality service for customers across the USA. This role involves managing resources and logistics for maintenance, repair, and refurbishment of power generation products. The FSE will lead project-specific operations, ensuring technical standards are met with professional autonomy.
Responsibilities
- Execute retrofit, installation, and commissioning projects.
- Provide technical guidance to craft labor during outages.
- Manage site service resources and maintenance logistics.
- Solve complex technical issues using analytical thinking.
- Lead small projects and mentor less experienced colleagues.
Required Skills
- Generator and turbine control systems expertise.
- Read mechanical and electrical drawings.
- Technical troubleshooting (Electronics/Mechanical).
- Project management skills.
- Field Service and Technical Advising.
Job Details
Roles and Responsibilities
- Support execution of retrofit projects including installation, power up, and commissioning of one or more of the following: Excitation control solutions (EX2100e, EX2100, EX2000 DFE), Static Starter control solutions (LS2100, LS2100e), HMI upgrades, and TIL implementation.
- Provide technical direction and guidance to craft labor in support of a power equipment outage.
- Utilizes in-depth knowledge of a technical discipline and analytical thinking and technical experience to execute policy/strategy.
- Has knowledge of best practices and how own area integrates with others; is aware of the competition and the factors that differentiate them in the market.
- Uses some judgment and has some ability to propose different solutions outside of set parameters to address more complicated manufacturing processes with technical variety and/or interdependent production cycles.
- Acts as a resource for colleagues with less experience. May lead small projects with low risks and resource requirements.
- Explains information and develops skills to bring team members to consensus around topics within field. Conveys performance expectations and handles sensitive issues.
Required Qualifications
- Bachelor's degree from an accredited university or college (or a high school diploma / GED with at least 6 years of experience in Power generation, generator controls, and or turbine controls).
- Advanced experience in Field Service and Technical Advising in the Power Generation Industry.
- Ability to read and interpret mechanical and electrical drawings.
- Ability to travel for weeks at a time; 50% travel as required.
Desired Characteristics
- Strong oral and written communication skills.
- Demonstrated ability to analyze and resolve problems.
- Ability to document, plan, market, and execute programs.
- Established project management skills.
- Electronics and/or mechanical trouble shooting skills.