Graduate Field Service Engineer
Job Summary
The Graduate Field Service Engineer performs a wide range of engineering tasks, including installation, service, and commissioning of drive and power systems. This role provides technical support, maintenance, and emergency troubleshooting for customers in marine, offshore, and industrial sectors. It is designed for fresh graduates seeking to build a career in field services at customer sites.
Responsibilities
- Perform installation and commissioning of power and automation systems
- Conduct onsite troubleshooting and corrective maintenance
- Develop technical documentation and training materials
- Identify service and upgrade sales opportunities
- Provide emergency on-call technical support
Required Skills
- Bachelor's or Associate's in Electrical Engineering
- Technical knowledge of power systems and semiconductors
- Physical ability to work offshore on vessels
- Availability to travel up to 85% of the time
- Proficiency in MS Office and technical reporting
Job Details
Essential Responsibilities:
- Perform installation and commissioning on drive systems, power systems, automation systems or dynamic positioning systems at customer site locations during ship construction.
- Performs troubleshooting activities at site locations during scheduled Port visits or at sea to diagnose problems, determine appropriate resolution, and implements corrective actions.
- Performs a wide range of engineering tasks to ensure the technical integrity and proper installation and commissioning of our equipment.
- Develop documentation to execute work such as commissioning and maintenance procedures, as well as execute customer training.
- Identify sales opportunities for service agreements, spare parts, training, and upgrades.
- Provide on call support in response to customer calls for service.
- Assist in the growth and direction of the North American business.
- Provide support to engineering teams working on customer upgrade projects.
- Complete timely service reports and other administrative requirements.
- Perform work on-board vessels within GEV / Customer safety guidelines either in shipyards or offshore.
- Extended hours / overtime maybe required during peak periods and emergency circumstances.
- Domestic or overseas travel to customer sites for extended periods of time.
Qualifications/Requirements:
- Bachelor's Degree in Electrical Engineering or related discipline from an accredited college or university or Associate's Degree or related discipline from an accredited college or university with a minimum 1 additional years of related industry experience.
- Strong Technical fundamentals on Electrical Power, Semiconductors and Digital Electronics.
- Must be physically fit to be able to board vessels offshore.
- Travel Requirements: Ability and willingness to travel 85% of the time on short notice for Services and Project requirements at Customer Sites.
Desired Characteristics:
- US Person with the ability to achieve security clearance for Department of Defense projects.
- For field service engineers that have the potential of working offshore, must be able to pass a Helicopter Underwater Egress Training (HUET) and offshore survival course which includes activities in a swimming pool.
- Possesses leadership qualities that align with GE Vernova Way.
- Background in a customer facing position within a Service environment.
- Ability to execute increasingly complicated assignments, which require considerable engineering skill and creative ability and independent judgment.
- Involvement in the Hands-On Jobs.
- Displays strong interpersonal skills and is accessible and approachable.
- Highly motivated and curious individual that's not afraid to show initiative.
- Strong computer proficiency and technical aptitude with the ability to utilize MS Office applications.