Head of Finance Ops
Job Summary
We are seeking a hands-on Head of Finance & Business Operations to lead financial control, operational efficiency, and internal governance. The role involves working directly with Founders to ensure financial clarity, scalability, and operational discipline as the company grows. You will leverage AI tools to optimize workflows while maintaining rigorous oversight and compliance.
Responsibilities
- Manage financial reporting and forecasting
- Oversee finance operations and regulatory compliance
- Drive operational efficiency using AI tools
- Manage vendor relationships and project billing
- Provide financial insights to leadership
Required Skills
- 4+ years experience in Finance/Ops
- Expertise in ACRA, IRAS, and GST regulations
- Experience with SaaS metrics (ARR/MRR)
- Proficiency in AI-driven operational tools
- Strong project and financial modeling skills
Job Details
Key Responsibilities:
Financial Management & Reporting
- Provide clear, real-time visibility on cashflow, burn rate, and runway to support business decisions.
- Own monthly financial reporting (P&L, cashflow, variance) with accurate and timely insights.
- Manage budgeting, forecasting, and financial planning across project phases and the scale-up roadmap.
- Track SaaS and recurring revenue metrics (ARR, MRR, NRR, churn) to support the S$10MARR target.
- Support fundraising, financial modelling, and investor reporting.
Finance Operations & Compliance
- Oversee and coordinate external vendors: accounting, payroll, corporate secretary.
- Ensure smooth day-to-day finance operations: invoicing, collections, month-end closing.
- Maintain compliance with ACRA, IRAS, GST regulations and manage audit processes.
- Manage government grant administration and reporting.
- Oversee HR and administrative operations via vendors, including payroll, employment contracts, and onboarding.
Commercial & Project Finance
- Work with project and delivery teams to ensure timely, accurate project closure in line with contractual, billing, and revenue recognition requirements.
- Support validation of customer satisfaction and project acceptance for key government and enterprise accounts to enable smooth billing, collections, and renewals.
- Manage financial flows from cloud marketplace and channel partner programmes (e.g., AWS Marketplace, Microsoft Azure).
Operations, AI Governance & Continuous Improvement
- Improve internal processes and operational efficiency with AI tools, ensuring human oversight, data governance, and auditability.
- Model and embed responsible agentic AI use across Finance & Operations: evaluate and experiment with AI tools, define guardrails, and document workflows.
- Build and maintain a CEO/leadership dashboard with key financial, operational, and business health metrics.
Customer and Project Oversight
- Coordinate with sales and delivery teams to ensure project closure, billing readiness, and revenue recognition.
- Track and drive key business metrics across sales, marketing, and customer success (e.g. conversion, CAC, revenue, collections).
- Improve internal processes and operational efficiency with the use of AI across the company.
Requirements:
- Degree in Business, Finance, Technology or related field.
- At least 4 years of relevant experience in business operation roles including finance, accounting, or operations in a startup, SME, or high-growth environment.
- Strong working knowledge of Singapore regulations: ACRA, IRAS, GST, and audit processes.
- Ability to work cross-functionally with sales, marketing, and delivery teams.
- High ownership mindset with ability to operate independently and drive outcomes.
- Experience managing government grants, public-sector contracts, or milestone-based billing.
- Comfort with, or strong curiosity about, AI-powered finance and operations tools.
- Exposure to cloud marketplace or channel partner billing models (AWS, Azure, or similar).