Network IT Engineer
Job Summary
The Network/IT Engineer is responsible for providing technical support, maintaining local area networks, and troubleshooting hardware, software, and peripheral issues. This role also involves managing network projects, maintaining the company website, and training internal staff and clients on computer usage and applications. The ideal candidate will ensure smooth IT operations and evaluate new technologies to support company needs.
Responsibilities
- Provide technical support and troubleshooting for computers and peripherals
- Install, maintain, and oversee local area networks
- Develop and maintain the company website
- Train staff and clients on software and basic computer usage
Required Skills
- Network maintenance and troubleshooting
- Hardware and software installation
- Database and inventory management
- Proficiency in office applications (Excel, Word, PowerPoint)
Job Details
Your duties as Network/IT Engineer are described herein, but not limited to the following:
- Provides technical support services and training to computer users; does related works as required;
- Responsible for providing all areas of computer related support including installation, maintenance and trouble shooting of personal computers, peripherals and application software.
- Manage local area network projects and provide training on basic computer usage and application software to internal staffs and client.
- Oversees, maintain and troubleshooting local area networks; performs preventive maintenance in accordance with department policies;
- Installs applications software on the networks, maintains network documentation;
- Creates and maintains users, directory structures, security rights and printer configurations;
- Discusses software applications with users determine level of satisfaction and/or the need of modify software.
- Troubleshoots technical problems; notify appropriate technology staff of software failures and provides computer diagnostics;
- Maintain database of inventory of workstation and associated equipment, assists in research and purchases of hardware and software.
- Recommends reallocations of operating staff and equipment resources to meet network requirements.
- Oversees electronic e-mail system.
- Provides technical advice and assistance to users concerning data communication equipment and data transmission.
- Trains administrative and clerical staff basic computer usage and office applications software such as EXCEL, WORD, POWER POINT and the likes.
- May require to do research and evaluate new technologies and attend training sessions and seminars to further knowledge.
- Responsible for developing and/or maintaining the company's website.