Customer Service Officer

Customer Service Officer | Up to $2,800 | 1-Year Contract Location: Greenwich Company Transport Available (During Office Hours/Training Only) from: * Tampines * Ang Mo Kio * Kovan * Serangoon * Woodlands Employment: 1-Year Contract Salary: Up to $2,800/month Working Schedule: * 5-Day Work Week (Rotating Schedule, including Weekends & Public Holidays) Shift Hours: * 8.30am – 6.00pm * 2.30pm – 12.00am (Late shift will commence only after approximately 4–6 months of training) What You'll Be Doing: * Handle customer enquiries through the contact centre professionally and efficiently * Provide accurate information and resolve customer issues promptly * Escalate complex cases to the relevant departments where necessary * Maintain accurate records of customer interactions * Deliver excellent customer service while adhering to service standards * Support other customer service-related duties as assigned Why You'll Love This Role: * Attractive salary of up to $2,800/month * Company transport available during office hours and training period * Stable 1-year government-related contract * Comprehensive training provided before transitioning to rotating shifts We're Looking For: * Minimum GCE 'O' Level qualification * At least 1 year of customer service experience in a call centre or customer-facing role * Able to commit to rotating shifts, including weekends and public holidays Please Note: * Security clearance is required and may take 2–3 weeks before commencement.