Operations Control Analyst

Job responsibilities: • Drive process improvement initiatives that increase efficiency and reduce redundancy • Build and maintain governance materials for control forums, including status updates, metrics, and action tracking • Automate recurring reporting and documentation where feasible to improve accuracy and timeliness • Partner with cross-functional stakeholders to plan, coordinate, and deliver assigned improvement activities • Track operational risks and issues, including progress against remediation actions and due dates • Support project execution by coordinating meetings, documenting decisions, and maintaining deliverable trackers • Prepare clear, stakeholder-ready summaries and presentations for leadership and governance routines • Contribute to cross-business control initiatives by supporting planning, execution, and progress reporting • Promote consistent, well-documented processes and controls aligned to applicable laws, rules, and regulations Required qualifications, capabilities, and skills: • Bachelor’s degree in Finance, Accounting, or related disciplines • Open to fresh graduates • Demonstrated ability to manage multiple tasks and deadlines in a fast-paced environment • Strong stakeholder management skills, including working across operations, technology, finance, compliance, and business partners • Excellent written and verbal communication skills, including creating clear updates and meeting materials • Proficiency in Microsoft Excel, including pivot tables and advanced functions • Strong attention to detail and a structured approach to tracking risks, issues, and actions Preferred qualifications, capabilities, and skills: • Prior experience in financial services or bank operations environment will be beneficial • Experience supporting risk, controls, governance, or operational excellence initiatives • Experience with automation or analytics tools (e.g., Alteryx, Tableau, UiPath) • Experience preparing materials for risk/control committees or governance forums • Experience simplifying end-to-end processes and documenting controls and procedures