Quality Manager
Job Summary
The Quality Manager will lead the Quality Assurance, Quality Control, and compliance functions for an established manufacturing organization. This role focuses on driving the Quality Management System (QMS) while ensuring adherence to customer requirements and regulatory standards. The successful candidate will collaborate across departments to foster a strong quality culture and implement continuous improvement initiatives.
Responsibilities
- Lead QMS development and implementation
- Oversee QA and QC manufacturing operations
- Manage audits and regulatory compliance
- Drive continuous improvement and CAPA initiatives
- Lead and mentor quality team
Required Skills
- 8+ years manufacturing quality experience
- ISO 9001 expertise
- QMS and audit management
- Root cause analysis and CAPA
- Strong leadership and analytical skills
Job Details
### Key Responsibilities
- Lead the development, implementation, and continuous improvement of the Quality Management System (QMS).
- Establish and maintain quality policies, procedures, standards, and work instructions to ensure product consistency and process compliance.
- Ensure compliance with customer requirements, regulatory standards, and internal quality policies.
- Monitor and analyse quality KPIs, identifying trends and driving improvement initiatives.
- Lead Quality Assurance (QA) and Quality Control (QC) activities across manufacturing operations.
- Implement effective inspection, testing, and process control systems throughout production.
- Investigate quality issues, identify root causes, and implement corrective and preventive actions (CAPA).
- Manage non-conforming materials and products, ensuring timely containment and resolution.
- Lead internal, supplier, customer, and certification audits to maintain compliance and audit readiness.
- Serve as the primary quality contact for customers and suppliers, ensuring effective communication and issue resolution.
- Drive supplier quality improvement initiatives and support incoming material quality management.
- Champion continuous improvement programmes to enhance product quality, reduce waste, and improve manufacturing efficiency.
- Partner closely with Production, Engineering, Supply Chain, Procurement, and Commercial teams to achieve operational and quality objectives.
- Develop and coach the Quality team while fostering a culture of accountability, collaboration, and continuous improvement.
### Requirements
- Bachelor's Degree in Engineering, Manufacturing, Quality Management, Industrial Engineering, Materials Engineering, or a related discipline.
- At least 8 years of experience in Quality Assurance, Quality Control, or Quality Management within a manufacturing environment.
- Proven experience managing Quality Management Systems (QMS), quality audits, and manufacturing compliance programmes.
- Strong knowledge of ISO 9001 and quality management methodologies.
- Experience in customer complaint management, root cause analysis, CAPA, and continuous improvement.
- Sound understanding of manufacturing processes, quality control systems, and operational excellence principles.
- Experience leading internal, external, customer, and supplier audits.
- Demonstrated leadership experience managing quality teams and influencing cross-functional stakeholders.
- Strong analytical, problem-solving, and communication skills.
- Experience in industrial manufacturing, engineered products, consumer packaging, materials processing, or other process manufacturing environments will be advantageous.
- Ability to thrive in a fast-paced manufacturing environment while maintaining high standards of quality and compliance.