Senior Operations Manager

Position: Senior Operations Manager Key Responsibilities: Office Operational Management: • Oversee the day-to-day administrative functions of the Singapore office to ensure a smooth and efficient working environment. • Provide administrative support to the sales and business development teams, including assistance with reviewing legal documents and related tasks. • Manage HR functions such as payroll, employee onboarding, and talent management. • Coordinate with the Operations Manager at the Japan headquarters on internal administrative matters. Compliance & Risk Management: • Collaborate with internal and external compliance teams to ensure adherence to MAS regulatory requirements. • Maintain and regularly update the firm’s operational policies and procedures. • Identify operational risks and implement appropriate controls and best practices to mitigate them. • Ensure full compliance with internal policies and external regulations, upholding the firm’s commitment to ethical and transparent business practices. Finance & Accounting: • Work closely with the external accounting firm to manage bookkeeping and ensure accurate records of all financial transactions. • Monitor cash flow regularly to ensure the company meets its financial obligations in a timely manner. • Provide financial insights to management to support cost control, budgeting, and long-term financial planning. Vendor Management: • Serve as the primary point of contact between vendors and internal stakeholders to ensure effective communication and issue resolution. • Identify and evaluate potential vendors for office supplies, technology, and facilities, considering factors such as cost, service quality, and reliability. • Negotiate service-level agreements (SLAs) and payment terms, ensuring all contracts undergo proper legal and compliance review prior to execution. Fund Support: • Coordinate with external service providers - including legal counsel, fund administrators, and auditors - on fund-related matters such as fund formation, capital calls and distributions, and annual audits. • Support new fund launches, client onboarding, and process improvement initiatives across fund operations. • Review quarterly financial statements prepared by fund administrators and ensure timely distribution to investors. Qualifications: • Bachelor’s degree or diploma in Finance, Accounting, Economics, or a related field. • 5+ years of experience in office management and investment operations, preferably within an asset management or fund management firm. • Strong understanding of financial instruments, fund structures, and regulatory frameworks. • Excellent organizational, analytical, and communication skills. • Self-motivated and driven, with high integrity and the ability to thrive in a fast-paced, entrepreneurial environment with minimal supervision. • Adaptable to evolving business needs and client expectations. • Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word). • Written and oral proficiency in English is a must; additional proficiencies in Mandarin.